A process map
Identify triggers, required information, owners and the conditions for moving forward.
Move information and responsibilities through a repeatable process. From customer onboarding to internal approvals, iiT builds workflows that reduce manual chasing and make outstanding work easier to see.
← All business automation servicesA useful fit when requests are passed around by email, approvals stall without an owner, or staff repeatedly copy information between stages.
We agree the deliverables with you before implementation. A typical engagement could include:
Identify triggers, required information, owners and the conditions for moving forward.
Configure the agreed tasks, notifications, transfers and approval steps.
Make incomplete information and failed steps visible to a responsible person.
A new customer enquiry could create an onboarding checklist, request documents and notify the assigned staff member. An incomplete submission would remain visible for follow-up rather than appearing complete.
The number of stages, connected tools, approval rules and expected runs affect scope. We also consider the effort required to maintain the workflow as your process changes.
We separate implementation, recurring operating costs and support in your proposal. New features and work beyond the agreed scope are discussed before proceeding.
No. Many reliable workflow steps use ordinary rules and automation. We introduce AI where understanding or drafting information adds value, and keep straightforward steps simple.
A better website. A smarter workflow.
An idea you’re ready to bring to life.